RODO

Privacy and cookie policy

  1. This Privacy Policy sets out the principles for the processing and protection of personal data provided by users in connection with their use of the services offered by the Villa Sun & Sea website (hereinafter: the Website).
  2. The administrator of the personal data contained in the Website is Sun And Sea j.d.o.o., Bana Jelačića 76, 21224 Slatine registered in the register of Croatian entrepreneurs under OIB no: 85277647003 (hereinafter: Administrator).
  3. With a view to ensuring the security of the personal data entrusted to it, the Controller acts on the basis of internal procedures and recommendations, in compliance with the relevant legal acts on the protection of personal data, and in particular with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 EC.
  4. The controller shall take special care to protect the interests of the data subjects and, in particular, shall ensure that personal data are:
    1. processed lawfully;
    2. collected for specified, legitimate purposes and not further processed in a way incompatible with those purposes;
    3. substantially correct and adequate in relation to the purposes for which they are processed;
    4. kept in a form which permits identification of data subjects for no longer than is necessary to achieve the purpose of the processing.
  5. Personal data is processed on the basis of the consent given by users of the Service and in cases where the provisions of the applicable law authorise the Administrator to process personal data.
  6. The Administrator processes personal data voluntarily provided by users of the Website, only for the purpose of:
    1. responding to users' enquiries using the contact form,
    2. accepting reservations using the online booking system,
    3. carrying out the services provided by the Administrator on the basis of Article 6.1 b) RODO
    4. marketing, including sending commercial information to an e-mail address, if the Customer has consented to this by ticking the appropriate box in the booking process or submitting an enquiry via the contact form. Consent to the processing of data for marketing purposes and the sending of commercial information may be withdrawn by clicking the appropriate link in the message received or by sending such a request to the Administrator's e-mail address,
    5. the fulfilment of the legitimate interest of the Administrator of personal data in specific cases on the basis of Article 6(1)(f) RODO, e.g. debt collection or video monitoring of traffic on the premises of the Facility
  7. Recipients of personal data may be authorities, institutions and entities authorised by law, as well as entities providing services to the Controller (e.g. legal, IT, marketing, accounting services and other entities participating in the provision of the requested service.
  8. The Controller may use automated decision-making, including profiling, for marketing purposes and to tailor the offer.
  9. The data processed by the Administrator can be accessed by the user of the Service who has provided it. The user also has the right to modify this data, to request its deletion and to restrict or stop the processing of his/her personal data at any time. The user may also request the deletion of his/her personal data from the Service at any time. The right to data portability does not apply as there is no established standard for the exchange of such data between hotel properties.
  10. The User of the Service has the right to withdraw their consent at any time without affecting the lawfulness of the processing carried out on the basis of their consent prior to its withdrawal.
  11. In order to exercise his/her rights indicated in para. 8 above, Service User should contact the Administrator using the same email address or telephone number provided to the Service by contacting info@villasunandsea.eu.
  12. Any user of the Service may file a complaint with the Office for Personal Data Protection.
  13. The Administrator performs the functions of obtaining information about users and their behaviour in the following manner:
    1. by voluntarily entering information in forms,
    2. through the collection of "cookies".
  14. When visiting the Villa Sun & Sea website for the first time, the user is informed of the use of cookies. By remaining on the website, the user accepts the use of cookies on the website. Failure to change, on the part of the user, the settings of the browser, is tantamount to consenting to the use of "cookies".
  15. The installation of cookies is necessary for the proper provision of services on the Website. Cookies contain information necessary for the proper functioning of the website, in particular information requiring authorisation. You may, at any time, modify the settings of your browser with respect to the use and storage of cookies.
  16. The Website uses the following types of cookies:
    1. session cookies - remain in the browser until you switch it off or log out of the website on which they were placed,
    2. permanent - they remain in the browser of the device until they are deleted by the user or until a predetermined time specified in the parameters of the cookie.
  17. In terms of the functionality of each cookie, they can be divided into:
    1. conversion cookies, which help analyse the performance of different sales channels
    2. tracking files, which, in combination with conversions, help to analyse the performance of the various sales channels
    3. marketing cookies, used to personalise the content of adverts and make them relevant
    4. marketing files that are used to personalise ad content and target it appropriately
    5. analytical tools that help to improve the user experience by understanding how visitors use the site
    6. essential files, i.e. files that are fundamental to the basic functionality of the website The cookies we use allow us to develop our website.
  18. Some cookies may be placed by the provider of the website and online booking system for the sole purpose of:
    1. improve and support the booking process
    2. analyse and collect statistical data on the use of the Website and online booking system in order to improve them.
  19. The Website may include links to other websites that operate independently of the Website and are not supervised by the Website in any way. These websites may have their own privacy policies and regulations, which we recommend you read carefully.
  20. The Administrator reserves the right to change the privacy policy of the Service, which may be caused by the development of Internet technology, possible changes in the law on personal data protection and the development of the Service. We will inform users of any changes in a visible and understandable way.